Welcome to Mulberry West. Explore common questions about our products and services across bedding, furniture, apparel, and home decor categories. If you can’t find an answer, contact our support team for assistance.
We offer a wide range of home and lifestyle products across Bedding, Blankets & Quilts, Mattress Toppers, Luxury Mattress Toppers, Furniture, Platform Bed Frames, Clothing and Accessories, Accessories, Home Decor, Bedroom Furniture, Storage & Display, Duvet Covers and Bed Skirts, Bath Robes, Pillow Cases, Sheets, Pillows, Silk, Throw Pillows, and Pillow Covers & Shams.
Mulberry West ships to select regions. Availability and shipping options may vary by product category and destination. Please enter your shipping address at checkout to view available options and estimated delivery times.
We accept major credit and debit cards, as well as secure payment providers. Some regions may also offer alternative payment methods at checkout. All payments are processed securely to protect your information.
After placing an order, you will receive a confirmation email with a tracking number and a link to monitor the shipment. You can also view order status in your Mulberry West account if you are registered.
Items may be eligible for return or exchange within a specified window from delivery. Some product categories may have unique policies (for example, bedding and sleep products). To start a return or exchange, please use the returns portal in your account or contact our customer service for guidance.
Care instructions vary by material and product. Generally, follow the care label on the item. We recommend washing with mild detergent, avoiding bleach on delicate fabrics, and drying as specified on the label to maintain quality and longevity.
Mattress Toppers provide an additional layer of comfort and support for your mattress. Luxury Mattress Toppers typically use premium materials, higher fill weights, and enhanced cover fabrics for superior plushness and durability. Details vary by product; please review the product page for specifics.
Silk products at Mulberry West include silk fabrics and threads commonly used for luxurious bedding and accessories. Specific composition, such as mulberry silk grade, weave, and care instructions, are listed on each product page.
Yes, we offer bundles and sets across categories, including bedding sets, duvet cover and sheet sets, and coordinated decor collections. Bundle offers may provide savings and coordinated styling options.
Some product lines may offer customization or made-to-order options. Please check the product page for selectable customizations, or contact customer support for assistance with special requests.
You can reach our customer support team via the “Contact Us” page, email, or phone. We aim to respond promptly with helpful guidance for orders, returns, and product information.
Gift cards may be available for purchase, with digital delivery options. Check the site or contact support for current availability and terms.
Care instructions vary by fabric type. Always refer to the care label for washing, drying, and ironing guidelines to preserve color, texture, and fit.
We offer standard bedding sizes such as Twin, Twin XL, Full/Double, Queen, King, and California King, along with specialty sizes for certain collections. Availability may vary by product.
Shipping policies, including eligibility for free shipping or flat-rate options, vary by order total, destination, and product category. Details are shown at checkout before you finalize your purchase.